Food & Beverage

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Batch traceability, shelf life and compliance built in.

Food and beverage operations carry regulatory obligations that ordinary ERP configurations do not handle: batch genealogy, shelf-life rules, catch weight and recall readiness.

Running a restaurant, cafe or any food service business in the UAE means holding orders, kitchen, stock and customers together on a busy night — every one of them at once.

We configure process manufacturing and warehousing so traceability is a by-product of daily work rather than an audit-week project.

For hospitality operators the same core carries tables and menus, loyalty programmes and inventory, with reporting that tells you what sold and what was wasted.

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Food & Beverage

// Solution

What We Put In Place

One system from the table to the ledger: point of sale, menu and recipe management, kitchen display, table and guest handling and the back office behind them.

Loyalty, CRM, coupons and customer feedback run off the same transaction history, so an offer is targeted at what a guest actually orders.

Inventory with auto min/max, expiry tracking and ingredient-level costing keeps food cost visible per dish rather than per invoice.

// Modules

Everything The Solution Covers

Point of Sale
Menu Management
Loyalty Programs
CRM Integration
Tables & Guests
Back Office
Kitchen Display
Customer Feedback
Inventory Management
Reports
e-Commerce
Other Features

// Inside The Modules

Feature By Feature

Point of Sale

Built for every kind of hospitality operation — bars, bistros, fine dining, cafes and quick service.

  • Dine in
  • Delivery
  • Take away
  • Kiosk mode
  • Add and void items
  • Split bill
  • Multiple tenders
  • Day start and day end
  • Delivery routing and tracking

Menu & Items

Manage items and menus through a flexible module that holds the recipe behind every dish.

  • Recipe management
  • Customisable food
  • Menu
  • Side items
  • Modifiers
  • Cooking instructions
  • Combo meals

Loyalty & Offers

Define promotions by customer loyalty level and push pricing changes to every POS terminal at once.

  • Promotions and rewards
  • Referral codes
  • Transaction history
  • Happy hour offers
  • Gift cards and coupons
  • Digital coupons

CRM

Customer service in a few clicks, working fast enough to keep productivity up during service.

  • Coupon management
  • Gift vouchers
  • Prepaid cards
  • Customer loyalty
  • SMS and email management
  • Promotions and campaigns
  • Reminders and alerts
  • Customer order management
  • Customer purchase history

Tables & Guests

Manage the floor accurately so guests get a seamless experience from arrival to bill.

  • Graphical layout
  • Server app
  • Table orders
  • Table split
  • Table merge
  • Table move
  • Seat management
  • Seat move
  • Repeat diner profile
  • Guest feedback

Back Office

Everything behind the pass: pricing, purchasing, costing, payroll and the ledger.

  • Pricing management
  • Purchase and inventory
  • Recipe costing and control
  • Payroll
  • Accounting

Kitchen

Improves restaurant staff communication and cuts the time between order placed and order received.

  • Kitchen display system
  • Kitchen order ticket
  • Order ready
  • Notification

Customer Feedback

Gives diners a channel for their opinion on the food and the service, and turns it into reporting.

  • Customisable surveys
  • Comments
  • Reports and analytics
  • Email and SMS alerts
  • Social media
  • Integration
  • Diner loyalty programme

Inventory Management

Tracks stock and what it costs you — the difference between a busy month and a profitable one.

  • Auto min and max update
  • Multiple order options
  • Expiry stock tracking
  • Stock transfer in and out
  • Bill of material
  • Manual indent
  • Store-level product visibility
  • Rate category
  • Price revision
  • Real-time visibility
  • Ingredient levels
  • Transfer of items
  • Supplier relationship

Reports

Analyse the business visually and build insightful reports and dashboards with drag and drop.

  • KPI report
  • Customer walk-in report
  • Customer level analysis
  • HQ report
  • Excel, PDF and CSV export
  • Payment analysis
  • Dashboard
  • Product age analysis
  • Hourly sales analysis
  • Stock movement report
  • Sales associates
  • Top report

e-Commerce

Integrates with the rest of the suite and interfaces with merchandise management in your ERP.

  • Customer service and sales
  • Shipping
  • Payment and checkout
  • Safety and security
  • Search engine optimisation
  • Customer engagement

Other Features

The details that decide whether a busy service runs smoothly or falls over.

  • Interactive menu
  • Offline mode
  • Multi-language
  • Item master
  • Waiter and guest mode
  • Multiple staff offers
  • Weighing scale support
  • Multiple locations
  • Third-party app integration
  • Banqueting and catering

// What We Deliver

Food & Beverage Capabilities

Batch genealogy

Forward and backward traceability from raw material intake to the delivered pallet.

Shelf-life management

FEFO allocation, remaining-shelf-life rules by customer and automatic quarantine on expiry.

Recipe and yield

Formula versions, potency and yield variance, co-product and by-product handling.

Compliance and audit

HACCP checkpoints, quality holds, certificates of analysis and mock-recall reporting.

// Outcomes

What Good Looks Like

We scope engagements against measurable results. These are the changes clients see once Food & Beverage is running the way it should.

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  • Mock recall completed in minutes, not days
  • Stock allocated by expiry rather than by location
  • Yield losses visible per batch and per line
  • Audit evidence produced from live transactions

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